Terms & Conditions

General Terms of Service

These Terms of Service (the "Agreement") are an agreement between Web Host Nepal Pvt. Ltd. ("WebHostNepal" or "us" or "our") and you ("User" or "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by WebHostNepal and of the WebHostNepal.com website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Services.

  1. Financial Arrangements
  2. Customer agrees to be billed annually for Hosting and monthly for VPS/Dedicated Server in advance, beginning upon WebHostNepal's receipt by email, VAT Bill. Contract takes effect on the date of receipt of payment.

    This agreement will automatically renew each month or quarter or annually (depending on the hosting plan selected) unless cancelled in writing by the Customer prior to the renewal date. Cancellations must be submitted in writing by email.

    In the event that Customer fails to pay in advance for the services provided or Customer's account becomes delinquent, WebHostNepal reserves the right to suspend Customer's account and services immediately without notice and without liability for actual compensatory or consequential damages to the Customer for the interruption in service. Failure to pay includes expired, declined, and inactive credit cards, as well as invalid checks.

    WebHostNepal shall not be liable for taxes of any nature related to purchases made from Customer or WebHostNepal's servers. Customer agrees to take full responsibility for all fees and taxes associated with Customer's web site.

  3. Backup and Data Loss.
  4. Backups are the sole responsibility of the Customer. Our backup service is provided to you as a courtesy. WebHostNepal is not responsible for any loss, erasure, or corruption of Customer's data or files. WebHostNepal does, however, perform weekly & monthly backups of server configurations and customer data. The backup is retain for only one week and month. The backup service is only applicable for shared, reseller, Email and Database Hosting package. In the event of data loss due to any fault of the Customer, and a restore is necessary using WebHostNepal's backups, Customer agrees to pay WebHostNepal a technical support fee to recover Customer's lost data.

    WebHostNepal expressly limits its damages to the Customer for any down time to the pro-rated hosting cost during the time of system unavailability. WebHostNepal specifically denies any responsibilities for any damages arising from a consequence of service non-availability.

    WebHostNepal maintains control of any and all IP addresses that may be assigned to the Customer and reserves the right to change or remove any and all IP addresses at its sole discretion.